
Getting the most from people and organisations requires strong leadership skills. As products and services become more complex and the role of knowledge workers becomes more critical in the success of an organisation, it is essential to know how to lead and how to motivate.
This one-day workshop covers a variety of topics on leadership and communication skills, examples of decision making, delegation skills, managing people and resources, managing brainstorming sessions, crisis management and more.
Nothing can destroy productivity, derail projects, and damage your reputation faster than workplace conflict. And once initiated, the unpleasant task of resolving conflicts falls on your shoulders.
This intense one-day workshop recommends the best approach for effectively dealing with conflict, so you can resolve issues while maintaining positive relationships. Learn to diagnose conflict before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain poised when tension is high.
Emotional Intelligence (EI) is now widely recognised as the fundamental quality of effective leadership and management.
This one-day workshop will focus on the main competencies of emotional intelligence and learn how to implement and develop to improve your relationships in work and life by increasing your understanding of social and emotional behaviour, you will learn how to adjust and manage responses.
Participants will get to undertake an Emotional Intelligence Questionnaire based on Daniel Goleman’s “Emotional Intelligence: Why it can matter more that IQ” framework. This will get you to think about the various competences of EI as they apply to you.
There is no arguing that the office professionals are the back bone to every organisation and the role of the assistant has taken on a whole new level in today’s world. Assistants have taken on so much more including management and support.
This influential skill-building workshop is guaranteed to improve your communication, team-building, problem-solving and project management skills in order to confidently make you a “take charge” assistant.
In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers job descriptions. The sharing and diffusion of these tasks throughout the organisation has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.
The Human Resource Management workshop will give managers the basic tools to handle numerous human resource management situations such as interviewing, orientation, safety, harassment, discrimination, discipline and termination. This workshop will provide your participants with those skills and assist them with certain human resource situations.
Our course touches on the organisation itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. The key in keeping an organisation and employee aligned, which improves performance and productivity, is Performance Management.
When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organisation and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee’s skill-set and make them a more valuable employee through feedback and coaching.
With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.
Manager Management takes a special type of leader. This workshop will expand your participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.
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12 Brigantine Court,
Currumbin Waters QLD 4223